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Allianz Virtual Doctor

The Virtual Doctor program is a simple process which allows Allianz Life Policy Holders and their family members to request an unlimited number of consultations with specialists working at world-class medical institutions without any waiting period. These second medical consultations are free to the members, with no co-pay or deductible involved.

Program is available to members no matter how complex their case is, with no exclusion for pre-existing health conditions and no restrictions on age, gender and occupation.

A second opinion can be a visit to a physician other than the one a patient has previously been seeing in order to get more information or to hear a differing point of view. Some reasons for which a patient may seek out a second opinion include:

  • Physician recommends surgery.
  • Physician diagnoses patient with serious illness (such as cancer).
  • Physician recommends a treatment for the patient other than what the patient believes is necessary.
  • When physician recommends elective surgery, it may be required by the insurance plan. In other cases, insurance will not pay for a second opinion.
  • Patient believes he/she has a condition that the physician diagnosed incorrectly or failed to diagnose.
  • The physician himself/herself recommends a second opinion.

Services included in the second medical opinion program include:

  • Confirmation of a diagnosis
  • Evaluation of a case where a diagnosis is not yet possible
  • Advice on the best course of treatment
  • Follow-up on a case reported previously

A written review will be done by a licensed physician in the discipline that relates to the condition or diagnosis of the member and Second medical opinions are provided for all types of medical conditions by world-class physicians in all specialisations areas including the following:

  • Cardiology
  • Oncology
  • Endocrinology
  • Ophthalmology
  • General surgery
  • Paediatrics
  • Geriatric medicine
  • Psychiatry
  • Haematology
  • Plastic surgery
  • Neurology
  • Pulmonology
  • Obstetrics
  • Pain Management

Allianz Lanka join hands with “Assist America” one of a leading medical consulting firms in the world to provide our valued customers the second medical opinion facility.

Registration Process

  • Please log on to the below link for your free registration. Assist America will send you a personalised E-mail with your Unique User ID and the Password.

URL Code:https://smo.assistamerica.com

* Reference Number: We will send you the Reference Number through SMS

How to check your medical Opinion ?

  • Entered details can be changed by using your User Name and Password.

Note: The medical opinions are given by a panel of medical specialists. The responsibility of the given opinion lies with the respective medical specialists.


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